Refund Policy

AI SEO Scout / GEO Scout is a software-as-a-service product. When you purchase a paid plan, you receive prepaid digital analysis credits and access to premium features (including AI execution tools) that are delivered immediately or throughout your billing period.

Because credits are consumed on use and cannot be returned once an analysis, scan, or generation has run, all sales are final. We do not provide a money-back guarantee, a cooling-off refund window, or partial refunds based on unused credits, change of mind, or dissatisfaction with AI-generated results.

Paid plans (Growth, Scale) renew automatically through our Merchant of Record, Lemon Squeezy, until you cancel. You may cancel anytime from your Lemon Squeezy customer portal or by contacting us; cancellation stops future charges only. Canceling does not refund the current billing period or restore credits already issued for that period.

After cancellation, you keep access and remaining credits until the end of the paid term, unless otherwise required by law.

We may issue a refund or account credit only when all of the following apply:

• You were charged in error (duplicate charge, wrong amount, or unauthorized transaction).
• You did not receive the credits or plan access associated with the charge due to a verified technical failure on our side.
• You contact support@aiseoscout.com within 14 days of the charge with your receipt and account email.

We do not grant exceptions for partially used credits, unused credits at period end, downgrades, or outcomes of AI analyses.

The Starter (free) plan does not involve payment. For paid charges, initiating a chargeback without contacting us first may result in immediate suspension of your account while the dispute is reviewed.

Email support@aiseoscout.com with the subject line "Refund request," your account email, order or invoice ID from Lemon Squeezy, and a short description of the issue. We aim to respond within 5 business days. Approved refunds, if any, are processed through Lemon Squeezy to your original payment method and may take additional time to appear on your statement.

This policy supplements our Terms of Service and Privacy Policy. If anything here conflicts with mandatory consumer law in your jurisdiction, the mandatory provisions apply only to the extent required.